The seminars today were very useful. I came not having much knowledge on business and left feeling I understood quite a bit about lots of aspects of them. From deciding what I want my business to be, how not to run it and how to make it appeal to the bank manager. It also sparked conversation with Sally and Allister (who I work with on many projects) about the possibility of starting a partnership. I was surprised on how much emphasis was put on personal attachment to the business and its values.
The things that I will remember from the seminars are the importance of satisfied customers and the best way to accumulate more is through word of mouth and networking.